About Our Honey
What makes Azka Organics honey pure?
Our honey is harvested from wild bee colonies in Pakistan and is never heated, processed, or mixed with sugar. It is 100% raw, natural, and free from additives, preservatives, and artificial flavors.
Do you add sugar or glucose to your honey?
No. We do not add sugar, glucose, corn syrup, artificial thickness, or any form of adulteration. Our honey is completely pure.
How do I know the honey is real?
Pure honey crystallizes, varies in color seasonally, and has a deep natural aroma. It will never foam, separate, or smell artificial. These are all signs of authenticity.
What is the difference between Small Bee and Big Bee Honey?
Small Bee Honey is produced by tiny wild bees that forage in mountain and valley regions. It is richer, more aromatic, and has higher nutritional density. Big Bee Honey comes from larger wild colonies with a bold and robust flavor.
What is Sidr Honey and why is it considered premium?
Sidr Honey is sourced from bees that feed on the Sidr (Beri) tree. It is known for its medicinal benefits, immune-supporting properties, and smooth taste.
Why is your honey packed in glass jars?
Glass jars preserve purity and flavor better, prevent contamination, and ensure long-term freshness without affecting taste.
Why does honey crystallize?
Crystallization is a natural process of pure honey. It does not affect quality. Lightly warm the jar in hot water to liquefy it again.
What is the shelf life of your honey?
Raw honey does not expire. It may crystallize naturally over time, which is normal.
Do you pasteurize or heat your honey?
No. Our honey remains raw to preserve enzymes, antioxidants, and natural nutrients.
About Our Oils
Are your oils 100% cold-pressed?
Yes. All Azka Organics oils are cold-pressed without heat or chemicals, ensuring maximum preservation of nutrients.
Are your oils extracted from pure seeds and nuts?
Yes. We use high-quality raw materials with no fillers, no dilution, and no artificial fragrance.
Are your oils edible?
Coconut Oil, Black Seed Oil and White Sesame Oil can be used for light cooking and consumption. Sweet Almond and Premium Hair Oil are intended for external use.
Are your oils suitable for hair and skin?
Yes. Sweet Almond Oil, Black Seed Oil, and Premium Hair Oil are excellent for scalp nourishment, hair strength, and skin hydration.
Are your oils packaged in glass bottles or plastic bottles?
All oils are packed in high-quality food-grade plastic bottles for safety and ease of use.
Is Black Seed Oil safe to drink?
Yes.
Is Premium Hair Oil suitable for all hair types?
Yes. It is a herbal, multi-benefit formulation suitable for men, women, and all hair types.
Usage and Storage
How should I store honey?
Keep honey at room temperature, away from moisture and direct sunlight. Do not refrigerate.
How should I store oils?
Store in a cool, dry place away from heat and sunlight to preserve freshness.
Is it normal for oil to thicken in winter?
Yes. Coconut Oil and some other oils may solidify in winter due to natural fatty acid structure. Warm them slightly to liquefy.
How often should I use Premium Hair Oil?
Use 2–3 times a week for best results. Leave it on for at least 30–60 minutes before washing.
Is honey safe for children?
Absolutely Yes.
Can diabetics use your honey?
You should consult your doctor before consuming honey if you have diabetes.
Orders and Delivery
Do you offer Cash on Delivery?
Yes. COD is available across Pakistan.
Do you accept bank transfers?
Yes. You can pay via bank deposit or online transfer after placing your order.
How many days does delivery take?
See our Shipping policy for details.
Do you offer express delivery?
Standard delivery is available nationwide. For express delivery, you can contact us via shared contact details and we shall be able to accommodate.
What are the delivery charges?
Delivery charges are shown at checkout based on your location.
Can I change my delivery address after placing the order?
Yes, contact us on WhatsApp immediately to update your address before dispatch.
How will I know if my order is confirmed?
You will receive a confirmation message after your order is placed.
Do you deliver internationally?
Yes.
Returns and Payments
What is your return policy?
You may return based on certain conditions. Please review our Return Policy for details.
Can I return a used product?
Please check our return policy for all details.
How do I request a return?
Contact us through WhatsApp or email with your order details. Our team will assist you. For further details, please review our Return policy.
What if my jar or bottle arrives broken or leaked?
If your product arrives damaged, share photos with us immediately and we will replace it per our return policy.
Do you offer refunds?
Refunds are issued only for eligible returned items that meet our return conditions.
How long does it take to process a refund?
Refunds are usually processed within 3–5 working days after receiving the returned product. Please check our return policy for further details.
Do you offer wholesale, corporate, or bulk orders?
Yes. Contact us on WhatsApp for bulk pricing and custom packaging options. You may also use our Corporate Orders page to submit requests.